We’re an online rental company and we’re here to provide one-stop solutions for KSN TOURS PVT LTD (BACKPACKCLAN). KSN TOURS PVT LTD (BACKPACKCLAN) provides services like Bikes on rent in more than 20 locations, accessories on rent, fixed departures for off-beat locations, customized tours, corporate tours and road trips. You can join the revolution by making the smart choice with KSN TOURS PVT LTD (BACKPACKCLAN).
Just log in to www.backpackclan.com, choose your destination where you want to go, select your favorite bike and book the best price for your bike. Here you go buddies, it’s not that difficult right. For further queries contact 919958716176.
Yes, we do offer best prices for tours but without compromising our quality standards. For further details visit our website www.backpackclan.com
You can carry your clothes according to your destination.
We have an HO in Delhi and we also operate in 20 more locations.For further information visit our website www.backpackclan.com
In case you have questions about a product, please write to our customer care and we will get back to you within 24 hours. You can also chat with us between 10:30 AM to 7:30 PM on our website by using the chat option.
Payments are super convenient with KSN TOURS PVT LTD (BACKPACKCLAN). You can pay your rent online through our website using Debit or Credit card. While the deposit will be paid in cash at the time of delivery.
Yes, we do have a simple contract that you need to sign at the time of delivery. The contract includes basic terms of renting, payment, refund and damage policy. For detailed information about the terms, you can visit our website www.backpacklan.com
Any identity proof issued by Government of India will be required. You need to deposit one of these Identity proofs (Passport, Aadhaar Card, Voter Id Card, etc.) at the pick-up location in the original. You also will have to display your original driver’s license at the pickup point.
We take the payment by credit card or debit card.
For the first 2 days, the late return will be calculated on an hourly basis and after two days rental will be doubled along with the penalty of 500rs.
Visit our website www.backpackclan.com select your bike, date and time of pick up and drop.Go ahead and make your payment to reserve your bike.
For Bikes, 95% will be refunded back to you before 24 hours of delivery but within 24 hours or later no refund will be provided.
Tour: CANCELLATION & REFUND POLICY:
Cancellation of tours can only be requested by writing to us and below mentioned cancellation policy will be applied and no exception will be made to the below-mentioned policy. Most importantly verbal or telephonic cancellation will not be accepted and the refund will proceed through the same online mode in 10-15 working days.
CANCELLATION, NO-SHOW AND CURTAILMENT OF TRAVEL BY THE PARTICIPANT:
Cancellations received more than 60 days prior to the date of tour start will be subject to the following a Rs.5,000/- per person cancellation fee. Cancellations received less than 45 days prior to departure will be subject to the following forfeit of tour cost; 45-30 days- 50% of the tour cost; 30-20 days- 75% of tour cost; within 20 days- 100% of tour cost.No exception to this policy can be made for any reason. KSN Tours PVT. LTD. (BACKPACKCLAN) is not required to make refunds once tour commences, regardless of the reason for the participant’s being unable to complete his or her tour or the trip getting cancelled due to unforeseen circumstances like weather conditions,etc. KSN Tours PVT. LTD. (BACKPACKCLAN) cannot be made liable and no refunds are made in case the tour participant doesn’t show up at tour start on time for any kind of reason. This includes, but is not limited to, civil strife, war, war alike situations, terrorist activity, epidemic situations, natural disasters, adverse weather or road conditions, fire, bureaucratic obstacles, changes by ferry companies, airlines, bus or train operators or indisposition of the tour participant.
For any dispute will be subject to Delhi Jurisdiction
Yes, there is a limit of 250 KMS per day for 3 days or less than 3 days of booking. There is no Kilometer limit above 3 days of booking.
Yes, we do provide one complimentary helmet with our bikes but an additional helmet will be charged separately.
No, you can’t drop the bike at a different location.You can pick the vehicle from any of your preferred locations however it has to drop back to the same location. We currently do not have inter or intrastate drop options.
Yes, we only allow individuals with age 20 years and above and that too with their valid license.
The tariff is not inclusive of fuel. We do not provide fuel for the bikes however all bikes will have enough fuel to reach the nearest petrol bunk.
Yes, one helmet will be complementary to each bike and 50rs will be charged per day for extra rental. (extra Helmets subject to availability).
Rescheduling of the booking can only be done by intimating us through mail at firstname.lastname@example.org before 48 hrs of the booking.
You will get your refund back within 2-3 business days.
First of all, don’t get panic and be calm. Your security is our first priority. Call us and we will assist you guys further. Charges of the repair will be on you.
We do plan the arrangements in advance.It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right under circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control(e.g. Bad weather). We shall first try to offer alternative dates for the tour. If the tour hasn’t already commenced. If the alternate arrangement doesn't suit you, we will refund the amount in full.
No, we don’t provide any GPS holder with our bikes.
We are available at your service from 10:30 to 7:30.