For Bikes, 95% will be refunded back to you before 24 hours of delivery but within 24 hours or later no refund will be provided.
Tour: CANCELLATION & REFUND POLICY:
Cancellation of tours can only be requested by writing to us and below mentioned cancellation policy will be applied and no exception will be made to the below-mentioned policy. Most importantly verbal or telephonic cancellation will not be accepted and the refund will proceed through the same online mode in 10-15 working days.
CANCELLATION, NO-SHOW AND CURTAILMENT OF TRAVEL BY THE PARTICIPANT:
Cancellations received more than 60 days prior to the date of tour start will be subject to the following a Rs.5,000/- per person cancellation fee. Cancellations received less than 45 days prior to departure will be subject to the following forfeit of tour cost; 45-30 days- 50% of the tour cost; 30-20 days- 75% of tour cost; within 20 days- 100% of tour cost.No exception to this policy can be made for any reason. KSN Tours PVT. LTD. (BACKPACKCLAN) is not required to make refunds once tour commences, regardless of the reason for the participant’s being unable to complete his or her tour or the trip getting cancelled due to unforeseen circumstances like weather conditions,etc. KSN Tours PVT. LTD. (BACKPACKCLAN) cannot be made liable and no refunds are made in case the tour participant doesn’t show up at tour start on time for any kind of reason. This includes, but is not limited to, civil strife, war, war alike situations, terrorist activity, epidemic situations, natural disasters, adverse weather or road conditions, fire, bureaucratic obstacles, changes by ferry companies, airlines, bus or train operators or indisposition of the tour participant.
For any dispute will be subject to Delhi Jurisdiction
We do plan the arrangements in advance.It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right under circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control(e.g. Bad weather). We shall first try to offer alternative dates for the tour. If the tour hasn’t already commenced. If the alternate arrangement doesn’t suit you, we will refund the amount in full.
We do plan the arrangements in advance.It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right under circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control(e.g. Bad weather). We shall first try to offer alternative dates for the tour. If the tour hasn’t already commenced. If the alternate arrangement doesn’t suit you, we will refund the amount in full.